University and District Library
Tech support completes the library's consulting services
The new tech support service assists with all technical issues relating to library services.
Our tech support service is available from Monday to Friday from 13:00 to 15:00 in Sankt Augustin. Our team of technical experts is happy to answer your questions, solve problems and help you get the most out of your technical devices and programs.
Our services include:
- Troubleshooting for your devices
- Support in setting up and configuring library-specific software and operating systems.
- Advice on data storage in the secure Bib-Cloud.
- Assistance with setting up your mobile devices and apps.
- Remote access